Every product is handmade to order ~ this means each item is unique and made with each customer in mind as it is being crafted. More intention and care is taken when creating something with a home already in mind.
Made to order reduces excess and only what is needed it made, thank you for choosing this way of working, it is a step towards a more sustainable future.
Order by the 30th for shipping on the 15th of every month
Should the buyer refuse to pay any custom duties and tax, it is then the responsibility of the buyer to ensure the goods are shipped back to us in order to receive a refund. Returns are processed once the goods reach us.
Delivery costs are non-refundable on any international returns. The cost of returning the goods is the responsibility of the buyer.
Any information that we hold on you is in accordance with the Data Protection Act 1998. We will not pass your details to any other business.
To request a return or exchange, please email firstname.lastname@example.org before returning your order.
Only regular priced items may be exchanged or returned. All sale items are final. Promo code sales are eligible for exchange only.
To be eligible for a return or exchange, your item must be unused, in the same condition received, and in the original packaging.
Please use a trackable shipping service to send your item back.
Once your return is received and inspected, we will notify you and if approved, your refund will be processed within 5 days.